Hotel was nice, Downside was the main heater was not working and the unit was covered with cardboard. They put a portable heater unit in the room instead. The portable heater worked fine, but of course I would turn it off when I left the room. It was fine for the most part, but my concern was if someone else in the hotel wasn't that conscious of turning off the heater when they left the room unattended, there could have been a problem situation.
We travel frequently and use chain hotels often. We were looking for a hotel close to where were moving to in a couple of days and needed comfort and quiet. We were very pleased with the room. It was exceptionally clean and quiet. We had a front room, midway down the hall. Everything in the room functioned and was in good condition. We stayed 2 nights and we never took advantage of the breakfast. It was a small area and if the hotel is accommodating a large group that comes down at the same time, the facility cannot handle the crowd. Due to the fair pricing, we did not hesitate to go elsewhere to get cup of coffee.
Staff was great, especially Charlie. She was great! Other staff members, not so much so..
All in all a great hotel. The staff is kind and service minded. They always have a smile on and ready to help. The rooms are really clean. New towels were given every day and the whole room were cleaned. Really lovely experience.
This hotel has been sold, we use to stay there twice a year for extended times, until they change employees at the desk we will not go back. Rude, very non professional. Also need repairs in guest rooms that were never fixed in the 12 days we were there. Only 3 great employees, Mercedes, Susan & Lee. Also guest service said there is no supervisor you can complain to. Planned on a month stay in January, not now. I gave it a 2 rating because of the 3 wonderful people who keep this place going. Miss Rosa!
The room i had, had no heat. The unit was disconnected due to renovations. The clerk gave me a space heater that actually was impressive. I was comfortable but by aggressive means. And online the price said 72 but ended up paying over 90.
Best Western Danbury Bethel is a US Lodging based in Bethel, Connecticut. Best Western Danbury Bethel is located at 11 Stony Hill Rd, Bethel, CT 06801, USA.
Please contact with Best Western Danbury Bethel using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Western Danbury Bethel opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.